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Confluence Licensing and Purchasing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.

Cloud Subscriptions

1. Where can I sign up for an evaluation?

Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.

Already using Atlassian Cloud? Site Administrators can navigate to the System Administration section of your Cloud site through the menu and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

2. What does a Confluence Cloud subscription cost?

We offer a la carte pricing for Atlassian Cloud. Your subscription starts with Jira Core, Jira Software, Jira Service Desk, and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Zephyr for Jira Software) and additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:
 
Ahora, ofrecemos acceso anticipado a los clientes que muevan a más de 2000 usuarios.
Number of Users Price Per Month
Hasta 10 usuarios
(entre 1 y 10 usuarios)*
$10 Flat
Para más de 10 usuarios
(entre 11 y 100 usuarios)
$5.00/User
Para los siguientes 150 usuarios
(entre 101 y 250 usuarios)
$3.50/User
Para cada usuario adicional
(entre 251 y 5000 usuarios)
1,10 $/usuario

 

Annual Pricing:

Volumen anual de usuarios Precio anual
1 - 10 Users 100 $ 
11 - 15 Users 750 $
16 - 25 Users 1250 $
26 - 50 Users 2500 $
51 - 100 Users 5000 $
101 - 200 Users 8500 $
201 - 300 Users 10 800 $
301 - 400 Users 11 900 $
401 - 500 Users 13 000 $
501 - 600 Users 14 100 $
601 - 800 Users 16 300 $
801 - 1,000 Users 18 500 $
1,001 - 1,200 Users 20 700 $
1,201 - 1,400 Users 22 900 $
1,401 - 1,600 Users 25 100 $
1,601 - 1,800 Users 27 300 $
1,801 - 2,000 Users 29 500 $
Volúmenes de acceso anticipado
2,001 - 2,250 Users 32 250 $
2,251 - 2,500 Users 35 000 $
2,501 - 2,750 Users 37 750 $
2,751 - 3,000 Users 40 500 $
3,001 - 3,250 Users 43 250 $
3,251 - 3,500 Users 46 000 $
3,501 - 3,750 Users 48 750 $
3,751 - 4,000 Users 51 500 $
4,001 - 4,250 Users 54 250 $
4,251 - 4,500 Users 57 000 $
4,501 - 4,750 Users 59 750 $
4,751 - 5,000 Users 62 500 $

* Todos los precios en dólares

¿Por qué hay un salto tan grande en el precio al pasar de 10 usuarios a 11 usuarios? Nuestras licencias de 10 usuarios ofrecen un plan de precios introductorio para los pequeños equipos. Si tienes más de 10 usuarios (o más de 3 agentes de Jira Service Desk), se aplican los precios habituales.

3. How can I purchase or request a quote for Atlassian Cloud?

The monthly payment plan can only be paid with a credit card associated with the subscription. 

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

5. What payment options are available?

Monthly: this payment option is automatically charged to the credit card associated with the Atlassian Cloud  subscription. To update the credit card details please see the How do I change the credit card for my subscription FAQ.

Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. A subscription holder can request a quote from their My Atlassian account.

6. Where can I find the Atlassian Terms of Service?

Please see the Cloud Terms of Service for more information. 

7. I have more questions about Atlassian Cloud.

Great, because we have more answers! Please see our complete Atlassian Cloud FAQ.

Server Licenses

1. What does a new Confluence Server license cost?

We have designed Confluence Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

  Comercial Académica
Entre 1 y 10 usuarios (Starter) 10 $ 10 $
Entre 11 y 25 usuarios 1900 $ 950 $
Entre 26 y 50 usuarios 3500 $ 1750 $
Entre 51 y 100 usuarios 6400 $ 3200 $
Entre 101 y 250 usuarios 12 400 $ 6200 $
Entre 251 y 500 usuarios 19 300 $ 9650 $
Entre 501 y 2000 usuarios 22 800 $ 11 400 $
Entre 2001 y 10 000 usuarios 29 100 $ $14,550
Más de 10 001 usuarios 35 400 $ 17 700 $

* Todos los precios en dólares

2. How much is it to renew my Confluence software maintenance?

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

  Comercial Académica
Entre 1 y 10 usuarios (Starter) 10 $ 10 $
Entre 11 y 25 usuarios 950 $ 475 $
Entre 26 y 50 usuarios 1750 $ 875 $
Entre 51 y 100 usuarios 3200 $ 1600 $
Entre 101 y 250 usuarios 6200 $ 3100 $
Entre 251 y 500 usuarios 9650 $ 4825 $
Entre 501 y 2000 usuarios 11 400 $ 5700 $
Entre 2001 y 10 000 usuarios 14 500 $ 7250 $
Más de 10 001 usuarios 17 700 $ 8850 $

* Todos los precios en dólares

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

3. What is software maintenance?

Software maintenance, included in your first year of use, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license keys (lets you test the upgrades before committing!)
  • Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

*Please note that 10-User Starter licenses are not eligible for Technical Support. 

4. How can I request a quote?

¡Pedir un presupuesto sin compromiso es muy sencillo! Solo tienes que enviar tu solicitud a través de nuestra tienda Atlassian. Como paso final, marca "Solicita un presupuesto" y haz clic en Enviar. Solo tendrán validez los presupuestos enviados a través de nuestro formulario en línea. Las capturas de pantalla impresas del contenido del carrito de la compra no equivalen a un presupuesto.

5. Does my Confluence Server license have to match the Confluence Team Calendars add-on?

Yes, Confluence Team Calendars is an add-on for Confluence whose license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Confluence Team Calendars license.

6. How do you define a Confluence User?

A user is defined as a unique, named account that has been granted access to an application. Anonymous users may also be granted access and do not count against license totals.

7. How is Confluence Server licensed?

A Confluence Server commercial/academic/starter license entitles you to:

  • Deploy a single instance of Confluence in a production environment on 1 server accessible by the number of users licensed
  • Unlimited pages, spaces and comments
  • Perpetual Confluence use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

8. What is the cost to upgrade my Confluence Server license to a higher user tier?

You will be pleased to know that you can upgrade Confluence at any time and all data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period. 

Please Note: The below prices* are applicable for licenses purchased after 12-Oct-2018. Pricing for licenses purchased prior to 12-Oct-2018 will be calculated using the original purchase price.

  Entre 26 y 50 usuarios Entre 51 y 100 usuarios Entre 101 y 250 usuarios Entre 251 y 500 usuarios Entre 501 y 2000 usuarios Entre 2001 y 10 000 usuarios Más de 10 001 usuarios
Comercial
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
$2,550 $5,450 11 450 $ 18 350 $ $21,850 $28,150 $34,450
From
26-50 Users to
  $4,650 $10,650 $17,550 $21,050 $27,350 $33,650
From
51-100 Users to
    $9,200 $16,100 $19,600 22 900 $ $29,200
From 101-250*
Users to
       $13,100 $16,600 22 900 $ $29,200
From 251-500
Users to
        $13,150 $19,450 25 750 $
From
501-2000 Users to
          17 700 $ $24,000
From
2001-10,000 Users to
            $20,850
Académica
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
$1,275 $2,725 $5,725 9175 $ $10,925 $14,075 $17,225
From
26-50 Users to
  $2,325 $5,325 $8,775 $10,525 $13,675 $16,825
From
51-100 Users to
    $4,600 $8,050 $9,800 $12,950 $16,100
From 101-250*
Users to
      $6,550 8300 $ 11 450 $ $14,600
From 251-500
Users to
        $6,575 $9,725 $12,875
From
501-2000 Users to
          8850 $ 12 000 $
From
2001-10,000 Users to
            $10,425
  Entre 26 y 50 usuarios Entre 51 y 100 usuarios Entre 101 y 250 usuarios Entre 251 y 500 usuarios Entre 501 y 2000 usuarios Entre 2001 y 10 000 usuarios Más de 10 001 usuarios

* Todos los precios en dólares

Note: If you are using Confluence Team Calendars, Confluence Questions, or any other add-on, the add-on licenses must match the user count and type of the parent product. For instance, a 500 User Commercial Confluence Server license will require a 500 User Commercial Confluence Team Calendars license.

Starter licenses (10 Users) cannot be upgraded. If you are using a Starter license and wish to move to a higher user tier, you can purchase a new license for the number of users who will be using Confluence.

If you are currently using another legacy license; not shown in the table above; please Contact Us for assistance.

Data Center Term Licenses

1. What is Data Center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira, Confluence, and Bitbucket. See our Data Center information page for more details.

Please also see our Data Center FAQ for common questions.