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Questions for Confluence Licensing and Pricing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.

Questions for Confluence Cloud

1. Where can I sign up for an evaluation?

Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.

Already using Atlassian Cloud? Site Administrators can navigate to the System Administration section of your Cloud site through the menu and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

2. What does a new Questions for Confluence Cloud subscription cost?

Questions Confluence is an add-on for Confluence, and requires Confluence as its base product.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:
Ahora, ofrecemos acceso anticipado a los clientes que muevan a más de 2000 usuarios. 
Number of Users Price Per Month
Up to 10 users
(users 1 - 10)*
$10 Flat
For more than 10 users
(11 - 100 users)
$2.50/User
For the next 150 users
(101 - 250 users)
1,75 $/usuario
For each additional user
(251 - 5,000 users)
0,55 $/usuario

 

Annual Pricing:

Volumen anual de usuarios Precio anual
1 - 10 Users 100 $ 
11 - 15 Users 375 $
16 - 25 Users 625 $
26 - 50 Users 1250 $
51 - 100 Users 2500 $
101 - 200 Users 4250 $
201 - 300 Users 5400 $
301 - 400 Users 5950 $
401 - 500 Users 6500 $
501 - 600 Users 7050 $
601 - 800 Users 8150 $
801 - 1,000 Users 9250 $
1,001 - 1,200 Users 10 350 $
1,201 - 1,400 Users 11 450 $
1,401 - 1,600 Users 12 550 $
1,601 - 1,800 Users 13 650 $
1,801 - 2,000 Users 14 ,750 $
Volúmenes de acceso anticipado
2,001 - 2,250 Users 16 125 $
2,251 - 2,500 Users 17 ,500 $
2,501 - 2,750 Users 18 875 $
2,751 - 3,000 Users 20 250 $
3,001 - 3,250 Users 21 625 $
3,251 - 3,500 Users 23 000 $
3,501 - 3,750 Users 24 375 $
3,751 - 4,000 Users 25 750 $
4,001 - 4,250 Users 27 125 $
4,251 - 4,500 Users 28 500 $
4,501 - 4,750 Users 29 875 $
4,751 - 5,000 Users 31 250 $

* Todos los precios en dólares

¿Por qué hay un salto tan grande en el precio al pasar de 10 usuarios a 11 usuarios? Nuestras licencias de 10 usuarios ofrecen un plan de precios introductorio para los pequeños equipos. Si tienes más de 10 usuarios (o más de 3 agentes de Jira Service Desk), se aplican los precios habituales.

3. How can I purchase or request a quote for Questions for Confluence Cloud?

The monthly payment plan can can only be paid with a credit card associated with the subscription. 

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

5. What payment options are available?

Monthly: this payment option is automatically charged to the credit card associated with the Atlassian Cloud subscription. To update the credit card details please see the How do I change the credit card for my subscription FAQ.

Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

6. Where can I find the Atlassian Terms of Service?

Please see our Terms of Service for more information. 

7. I have more questions about Atlassian Cloud

Great, because we have more answers! Please see our complete Altassian Cloud FAQ.

Questions for Confluence Server

1. What does a new Questions for Confluence Server license cost?

We have designed Questions for Confluence Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

  Comercial Académica
Questions for
Confluence Server: 10 usuarios
10 $ 10 $
Questions for
Confluence Server: 25 usuarios
$1,000 $500
Questions for
Confluence Server: 50 usuarios
1750 $ 875 $
Questions for
Confluence Server: 100 usuarios
3130 $ 1565 $
Questions for
Confluence Server: 250 usuarios
6250 $ 3125 $
Questions for
Confluence Server: 500 usuarios
9630 $ 4815 $
Questions for
Confluence Server: 2000 usuarios
11 390 $ 5695 $
Questions for
Confluence Server: 10 000 usuarios
14 610 $ 7305 $
Questions for
Confluence Server: más de 10 001 usuarios
17 710 $ 8855 $

* Todos los precios en dólares

Note: Questions for Confluence Server is an add-on for Confluence. The Questions for Confluence Server license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Questions for Confluence Server license.

2. How much is it to renew my Questions for Confluence Server software maintenance?

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

  Comercial Académica
Questions for
Confluence Server: 10 usuarios
10 $ 10 $
Questions for
Confluence Server: 25 usuarios
$500 250 $
Questions for
Confluence Server: 50 usuarios
875 $ 437,50 $
Questions for
Confluence Server: 100 usuarios
1565 $ 782,50 $
Questions for
Confluence Server: 250 usuarios
3125 $ 1562,50 $
Questions for
Confluence Server: 500 usuarios
4815 $ 2407,50 $
Questions for
Confluence Server: 2000 usuarios
5695 $ 2847,50 $
Questions for
Confluence Server: 10 000 usuarios
7305 $ 3652,50 $
Questions for
Confluence Server: más de 10 001 usuarios
8855 $ 4427,50 $

* Todos los precios en dólares

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

3. What is software maintenance?

Software maintenance, included in your first year of use, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license keys (lets you test the upgrades before committing!)
  • Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

4. How do I request a quote?

¡Pedir un presupuesto sin compromiso es muy sencillo! Solo tienes que enviar tu solicitud a través de nuestra tienda Atlassian. Como paso final, marca "Solicita un presupuesto" y haz clic en Enviar. Solo tendrán validez los presupuestos enviados a través de nuestro formulario en línea. Las capturas de pantalla impresas del contenido del carrito de la compra no equivalen a un presupuesto.

5. Does my Questions for Confluence Server license have to match my Confluence Server license?

Questions for Confluence Server is an add-on for Confluence. The Questions for Confluence Server license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Questions for Confluence Server license.  This also means if the Confluence Server license is upgraded then the Questions for Confluence Server license will require upgrading to be compatible with the upgraded Confluence Server license.

6. How is Questions for Confluence Server licensed?

A Questions for Confluence Server commercial/academic/starter license entitles you to:

  • Install Questions for Confluence Server on a single instance of Confluence in a production environment on 1 server
  • Perpetual Questions for Confluence Server use
  • Software maintenance for 12 months — including all updates and online support

A Questions for Confluence Server license must match the user count and type of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Questions for Confluence Server license.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

7. What is the cost to upgrade my Questions for Confluence Server license to a higher user tier?

You will be pleased to know that you can upgrade Questions for Confluence Server at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: The below prices* are applicable for licenses purchased after 12-Oct-2018. Pricing for licenses purchased prior to 12-Oct-2018 will be calculated using the original purchase price.

  Questions for Confluence
Server 50 Users
Questions for Confluence
Server 100 Users
Questions for Confluence
Server 250 Users
Questions for Confluence
Server 500 Users
Questions for Confluence
Server 2,000 Users
Questions for Confluence
Server 10,000 Users
Questions for Confluence
Server 10,001+ Users
Comercial
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From Questions
for Confluence
Server 25 Users to
1250 $ $2,630 5750 $ $9,130 $10,890 $14,110 $17,210
From Questions
for Confluence
Server 50 Users to
  $2,255 $5,375 $8,755 $10,515 $13,735 $16,835
From Questions
for Confluence
Server 100 Users to
    $4,685 $8,065 $9,825 $13,045 $16,145
From Questions
for Confluence
Server 250 Users to
      $6,505 $8,265 $11,485 $14,585
From Questions
for Confluence
Server 500 Users to
        $6,575 $9,795 $12,895
From Questions
for Confluence
Server 2,000 Users to
          $8,915 $12,015
From Questions
for Confluence Server 10,000 Users to
            $10,405
Académica
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From Questions
for Confluence
Server 25 Users to
625 $ $1,315 2875 $ $4,565 $5,445 $7,055 $8,605
From Questions
for Confluence
Server 50 Users to
  $1,127.50 $2,687.50 $4,377.50 $5,257.50 $6,867.50 $8,417.50
From Questions
for Confluence
Server 100 Users to
    $2,342.50 $4,032.50 $4,912.50 $6,522.50 $8,072.50
From Questions
for Confluence
Server 250 Users to
      $3,252.50 $4,132.50 $5,742.50 $7,292.50
From Questions
for Confluence
Server 500 Users to
        $3,287.50 $4,897.50 $6,447.50
From Questions
for Confluence
Server 2,000 Users to
          $4,457.50 $6,007.80
From Questions
for Confluence Server 10,000 Users to
            $5,202.50

* Todos los precios en dólares

Note: Questions for Confluence Server is a plugin for Confluence. The Questions for Confluence Server license type and user count must match that of the Confluence Server license it is being used with. For instance, a 50 > 100 User Commercial Confluence Server license upgrade will require a 50 > 100 User Commercial Questions for Confluence Server upgrade.

 

Questions for Confluence Data Center

1. How is Questions for Confluence Data Center licensed?

Just like Confluence Data Center, Questions for Confluence Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses.

To continue using Data Center approved apps after the original annual term, you must renew your Data Center approved app license. The renewal cost is the same as a new license purchase for the user tier you require (excluding promotional incentives).

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

2. How much does Questions for Confluence Data Center cost?

The table below illustrates the pricing now offered for Questions for Confluence Data Center. This includes the one-year introductory pricing available for any purchases taking place from September 3rd, 2018 through September 2nd, 2019. On September 3rd, 2019, Year 2 pricing is the new purchase price.

  Comercial Académica
User Tier Year 1 Year 2 (and each subsequent year) Year 2 Year 2 (and each subsequent year)
25 400 $ N/A 100 $ N/A
50 700 $ N/A $350 N/A
100 1250 $ N/A 625 $ N/A
250 2500 $ N/A 1250 $ N/A
500 $3,800 7000 $ $1,925 3500 $
1 000 $4,950 8000 $ $2,475 6000 $
2000 $4,950 9000 $ $2,475 $4,500
3,000 $6,350 10 000 $ $3,175 5000 $
4000 $6,350 10 000 $ $3,175 5000 $
5,000 $6,350 11 000 $ $3,175 5500 $
10000 $6,350 12 000 $ $3,175 6000 $
15,000 7700 $ 13 000 $ $3,850 6500 $
20 000 7700 $ $14,000 $3,850 7000 $
25,000 7700 $ 15 500 $ $3,850 7500 $
30,000 7700 $ $16,000 $3,850 8000 $
35,000 7700 $ $16,000 $3,850 8000 $
40,000 7700 $ $16,000 $3,850 8000 $
40,000+ 7700 $ $16,000 $3,850 8000 $

Pricing effective September 3, 2019:

User Tier Comercial Académica
500 7000 $ 3500 $
1 000 8000 $ 4000 $
2000 9000 $ $4,500
3,000 10 000 $ 5000 $
4000 10 000 $ 5000 $
5,000 11 000 $ 5500 $
10000 12 000 $ 6000 $
15,000 13 000 $ 6500 $
20 000 $14,000 7000 $
25,000 15 500 $ 7500 $
30,000 $16,000 8000 $
35,000 $16,000 8000 $
40,000 $16,000 8000 $
40,000+ $16,000 8000 $

3. What is the promotional rate for Data Center approved Atlassian apps?

We are offering a one (1) year discount for Portfolio for Jira, Team Calendars for Confluence, and Questions for Confluence Data Center app versions from September 3, 2018 to September 2, 2019.

This limited-time promotional offer is available to new and existing customers until September 2, 2019. See the pricing section above for more details.

4. Will Atlassian offer credits to customers that make the switch to Data Center approved Atlassian apps?

Aside from the limited-time promotional pricing offered, there are no credits for upgrading from Atlassian Data Center Server apps to Data Center approved app versions.

When a customer elects to upgrade from a Server app to a Data Center approved app, or vise versa, they will not be granted any discounts on their new license purchase. From the date of purchase, this will initiate a new annual license window when a Data Center approved app is adopted and a new 12 month maintenance window when a Server app license is adopted.

5. Does my Questions for Confluence Server license have to match my Confluence Data Center license?

Yes, the Questions for Confluence Jira Data Center approved app is an add-on for Confluence Data Center. The Questions for Confluence Data Center approved app license type and user count must match that of the Confluence Data Center license it is being used with. For instance, a 3,000 user Commercial Confluence Software Data Center license will require a 3,000 user Commercial Questions for Confluence Data Center approved app license.

This also means that if the Confluence Data Center license is upgraded to a higher user tier, the Questions for Confluence Data Center approved app license will require upgrading as well.

6. How can I purchase or request a quote for the Questions for Confluence Data Center approved app?

Click here to purchase or request a quote for the Portfolio for Jira Data Center approved app.

7. Does Atlassian offer a free trail Questions for Confluence Data Center?

Yes! Click here for a free 30-day trial.

8. I use Questions for Confluence Server in my Data Center environment (or I want to use this app in my Data Center environment). Is that okay?

If you plan to use Questions for Confluence in a Data Center environment, you should upgrade to the Data Center approved app version. 

While the current Questions for Confluence Server app will remain compatible with Confluence Data Center and supported by Atlassian, we require that Data Center customers make the transition to the available Data Center approved app by September 2, 2019.

To help ease the transition, we are offering discounted pricing for Questions for Confluence through September 2, 2019. See the details above.

9. I have more questions about Data Center approved apps.

Great, we have answers! Visit the Data Center Approved Apps page for more details regarding Data Center approved apps.