How to Pay

You can pay via a variety of methods outlined below.

Please refer to your invoice for further details.

Credit Card

Credit Card payments can be made on the Atlassian Payments Page.

We accept American Express (AMEX), MasterCard and Visa.

*Payments made by Credit Card are processed instantly, and licenses made available immediately. 

**Credit Card is the only accepted payment method when purchasing 10-User Starter licenses. 

Bank Transfer/ACH

Payments can be made either by Bank Transfer (Wire) or ACH. Once you place your order, Atlassian will email you instructions on how to send payment. License keys and Cloud subscriptions will be provisioned after payment receipt.

Bank details can be found on Page One of your quote, as well as on our Vendor Profile.  

Please remember to:

  • Reference your Quote/Invoice number on your payment

  • Advise us when payment is made by emailing your payment details and invoice information to remittance@atlassian.com.

  • Make payments in US Dollars

  • Instruct your bank or any intermediary bank with "DO NOT CONVERT".

  • Any additional fees are your responsibility

*Please note that payments made via Bank Transfer or ACH will take between 7-14 business days to process



Atlassian Pty Ltd
32151 Collections Center Dr.
Chicago, IL 60693-0321

*Please note that payments made by mailed check will take 7-14 business days to arrive and process. When mailing a check, please be sure to reference your quote number on the Check. 


PayPal is available to Cloud customers paying monthly, and Server license purchases via the online Shopping Cart. Please note, when you add your PayPal account to your monthly Atlassian Cloud site, we will process your monthly payment via PayPal at the start of the next billing cycle.

For instructions on how to add your PayPal account to your Cloud instance, please see How do I add my PayPal account to my Cloud instance? in our Purchasing FAQ. 

Tax and other information

As an Australian company, Atlassian is exempt from withholding taxes in some countries like the United States. For compliance reasons, U.S. customers may wish to obtain a copy of Atlassian's W-8BEN-E form; or for non-U.S. customers, the Australian Taxation Office Certificate of Residency for Atlassian.

Please note that the Trello W9Statuspage W9, and Opsgenie W9 are separate from Atlassian's W-8BEN-E. 

If you're looking for tax IDs or other frequently used numbers, they can be found in our Vendor Profile.


Atlassian Quote Sample

Como Atlassian se rige bajo la regla de efectivo neto 0/día, el acceso a las claves de licencia de Server, a las actualizaciones de nivel de usuario de Cloud y cualquier código fuente aplicable solo se proporciona después de la recepción y el procesamiento correctos del pago.

Las claves de licencia de nuestros productos no son retráctiles y permiten el acceso al código fuente. Por lo tanto, solo podemos publicar las claves una vez que hayamos recibido el pago completo. Una vez que se reciba el pago, se enviará un correo electrónico de confirmación que incluye instrucciones para acceder a las claves de licencia

Proporcionamos licencias de evaluación totalmente funcionales y gratuitas para nuestros productos de Cloud y Server durante al menos 30 días antes de la compra, lo que te permite ver y usar el software de Atlassian antes de proceder con la compra. Lo que uses durante tu evaluación es lo que seguirás usando tras la compra. Una vez que se ha completado una compra, las claves de licencia de Server se pueden aplicar a tu entorno de evaluación. Las instancias de Cloud se ampliarán según el plazo contratado.